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Professional Services

Specialist help, when you need it


When a job needs to be done, it’s not always practical, let alone cost-effective to retain a team of subject matter experts to be on hand whenever you need to configure new systems, tune and optimise existing technologies and update complex systems or engineer new ones.

But poor previous experiences marked by high costs and unrealistic objectives have given the term “Professional Services” a bad name.

Our solution

Our Professional Services team provides predictable outcomes. We pride ourselves in offering tried and tested solutions appropriate to the situation, with services which have been delivered and proven in the field. On the software side we can help you create market differentiation by leveraging intellectual property to deliver innovative solutions.

All Professional Service engagements come with a dedicated Project Manager who will ensure that the project remains on track, on budget and with the communication required to enable you to manage your stakeholders.

Our people

Our Professional Services division has access to over 40 accredited IT professionals with real world experience in IT implementation and transformation projects.

It is focused on the effective implementation of your chosen solution together with the provision of expertise to ensure that your existing IT is resourced, working and running smoothly on an ongoing basis, and to tune, refine and optimise as required.

Our Capabilities

Our capabilities include and can be deployed across all technologies listed in our technology offerings, including but not limited to PRINCE2 Accredited Project Managers and Programme Directors, ITIL-accredited Service Operations, Shift Leaders, Application Developers, Analysts, Testers, Engineers and Telecoms Specialists.

Our team is experienced across a range of technologies and vendor offerings, including SAP Business 1, Microsoft, Mitel, IBM, Autotask, Sage, Symantec, AWS, Crystal Reports and languages such as ASP, C# and >net.

Extra Help

We have case studies, documents and resources to help you find out more.

CSMA Boundless
CSMA Boundless

CSMA Boundless

Discover how CSMA’s Boundless slashed costs by over £15k /month and improved its offerings to members using IT as a Service.

Baywater Healthcare
Baywater Healthcare

Baywater Healthcare

Discover how the leading healthcare provider offers a critical and resilient, "always on" service for its patients.