Read how we helped bring the way Schofield communicates with its customers in line with new ways of working, saving money and improving efficiency.
A new way of working
As a founding member of the UK’s longest established insurance network, Schofield Insurance Brokers engenders a culture underpinned by a strong service ethic.
“We have a commitment to our customers to provide excellent independent advice to support their long-term goals and protect their assets. It became clear that the ways we were keeping in touch with our clients –the lifeblood of our organisation -were actually holding us back as a business. And they were a drain on our finances. We were spending £400 - £500 a month just on calls which for an SMB is hard to justify – especially when we suspected there were better ways of doing things.”