Read how CRC has improved the efficiency of the business as well as the customer experience by embracing a new way of working.
At the cutting edge of a specialist industry
Now entering its 31st year of trading, Cutting Room Creative (CRC) is a multi-award winning dedicated hair salon based in Chapel Allerton near Leeds.
“We were getting busier and busier. At the time, we had more than ten thousand clients and 26 stylists - using pen and paper for keeping records and logging appointments just wasn’t sustainable. The world of IT isn’t our area of expertise; we just knew things had to improve. We teach internationally for L’Oréal and we were visiting places like India and the Middle East who were way ahead salons like ours who were resisting computerisation. ”