Our experience in the Call Centre Marketplace ensures we understand the importance of delivering technology services which facilitates:
- Agility & ability to flex campaign agents seats quickly in distressed sale situations
- Openness- link in house applications, 3rd party hosted 7 back office suites seamlessly
- Security- the ability to protect client confidential data (PCI Compliance)
- Cost effective- run with Pay as You Go Services
- Supporting Collateral- the ability to assist you win business through demonstration of solid technology delivery
Get the right technology for your call centre, our services move with the fast paced environment allowing you to to improve efficiencies and provide better customer handling.
For further information on each service click on “Call Centre Services Catalogue” or email info@adept4.co.uk
Adept4 are delivering services for a range of call centres working on behalf of some global brands.
Our clients include:
Call Britannia who deliver services to – Homeserve, Top Table, Kidney research, Easy Car
The Panther Group who deliver services to – World Wildlife Fund, Macmillian
Infinity CCS who deliver services to – Gala Bingo, TalkTalk
Our services have helped our clients improve agent productivity and customer satisfaction. No matter the size of your organisation we are able to work with you to detrmine the right solutions.
Have you got the right IT provisions in place?
Adept4 have a wealth of experience designing deploying and managing quality call centre services.
Our services include but not limited to the following:
- Network Design & Provision
- Voice Design & Provision
- Voice Recording
- Hosted Desktop
- Service Desk
- On Site Support
- Data Centre Management & Hosting
- Server Virtualisation & Hosting
- Secure File Transfer
- Application Hosting & Management
- PCI compliance
- Security Services
- Virtualisation
- Development Platforms
- New Technology Test Beds
- Professional Services
Place your order now- contact info@adept4.co.uk
