Companies are now becoming more aware of the benefits that can be gained from working within the ITIL framework, which is a globally recognised set of best practices for IT Service Management.
Since being developed in the early ’80s to help IT providers deliver quality services that meet the needs of the business, it is now [...]
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With thousands of employees stuck abroad the Icelandic volcano wreaked havoc for many businesses across the UK a couple of weeks ago. This along with the impact of ‘snow-day absenteeism’, which cost British businesses billions of pounds earlier this year, has meant more companies are now looking to put contingency plans in place to limit [...] Credit card users are once again facing up to the fact that their plastic friends may no longer be as secure as they thought they were. Research by the University of Cambridge, which was demonstrated on Newsnight, showed how a stolen credit card could be used to buy goods in a retail store by fooling the system [...] Remote working is one of the most contentious issues for businesses. In years gone by companies would shy away from remote working because it was felt that “working from home” was just a euphemism for another day off. |
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