System Centre Service Manager (SCSM) – Technical Blogs
Over the next few days, I am going to start a series of technical blog posts regarding Microsoft’s new “System Centre Service Manager (SCSM)” product, we have been working with the product since Beta1 right through to the latest release, we have been working with Microsoft to drive the product forward. We have also been running in production for a number of months…and even got a mention at the Microsoft Management Summit this year. We are already being recognised by the team at Microsoft and have been added to the blog roll on the SCSM Blog and we regular appear on the SCSM Forum answering the SCSM community’s threads….Were also the Top Answerer at the moment, showing our commitment to the product and the community and both myself as Practice Owner for SCSM and Rick Hall as Lead Service Desk Analyst for SCSM are regularly on the forum.
We are using the product as the workhorse of our Managed ServiceDesk solution where you can have a fully Managed ServiceDesk or simply sign up for a Hosted ServiceDesk solution that runs the System Centre Service Manager (SCSM) servers in our data centres, setup and configured by our staff, and dedicated for you. Combine that with our Managed Server solution (using SCOM of course) and our Managed Desktop solution( using SCCM of course) …..and with our Technical Consultants being on hand to assist you or even do it for you it makes for the ideal hosted solution and its priced per user per month 
Hopefully you will find these blog posts useful, and if you have any further questions then feel free to drop me an email at james.richardson@adept4.co.uk or if you want it from an analysts perspective drop Rick a line rick.hall@adept4.co.uk
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James Richardson
Head Of Infrastructure & Design